Fuse Vouchers — Frequently Asked Questions

CAN I STILL BUY VOUCHERS?
No. All Fuse Vouchers are sold out.

 

HOW CAN I USE MY VOUCHERS?
All instructions on how to use your vouchers are printed on the voucher itself.

 

UNTIL WHEN ARE THE VOUCHERS VALID?
The vouchers will remain valid 1 year after the reopening of the club. The date on which we can reopen is still unclear due to the COVID-19 crisis. Keep an eye on our online channels.

 

I HAVE A VOUCHER FOR A SURPRISE GADGET. WHAT IS IT?
It’s a surprise! Find out when picking it up.

 

CAN OTHER PEOPLE USE A VOUCHER I’VE BOUGHT?
Yes, your friends/family can use one of your vouchers. The voucher codes aren’t linked to your name.

 

CAN I RESELL MY VOUCHER(S) ONLINE?
No.

 

CAN I BRING MY TICKET VOUCHER ALONG TO FUSE AND ENTER WITH THAT?
No. You have to exchange your voucher for a ticket via fuse.be/vouchers. Only with that ticket, you can enter the concerning event.

 

CAN YOU SHIP MY T-SHIRT?
No. We kept the T-shirt price very sharp and decided not to ship it. Everyone that bought a voucher package with a T-shirt, bought three ticket vouchers as well. So we assume you come to Fuse at some point.

The T-shirt will be available for pick-up during every future Fuse night – for one year after reopening – as soon as we’re back open.

 

AN EVENT I’D LIKE TO ATTEND IS SOLD OUT. CAN I STILL ENTER WITH A VOUCHER?
No. We can’t allow extra people in for safety reasons.

Rest assured, the voucher exchange option for every event will be enabled at the exact same time as the regular online sales start. So everyone gets a fair chance to get their ticket – with a voucher or not – for popular events.

 

I DON’T FIND AN ANSWER TO MY QUESTION HERE.
Send an email to info@fuse.be